Help & Advice

Help for existing IVA and DMP customers

This section is useful for existing customers who need help with their DMP or IVA. Here you’ll find FAQs which answer common queries.

New customers needing debt advice

This section can be useful for new and existing customers. If you need urgent debt advice either get in touch or look at our Debt Solutions pages.

Recent 'Money Saving Advice' blogs

Fooled on Facebook: How to avoid online voucher fraud

Some posts on Facebook appear to offer free gift cards just for filling in a survey – but it’s actually a scam. Find out how to avoid online voucher fraud. Continue reading..

Refer a friend: You could get £100 in Tesco vouchers

If you know someone who needs help to take control of their unsecured debts and you refer a friend to us you could get £100 in Tesco vouchers. Continue reading..

How to cope with an unexpected bill

It can be hard paying bills and budgeting at the best of the times, never mind if you get an unexpected bill during the month. Continue reading..

General Enquiries

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Get the right advice for you


No matter how big or small your problems may seem – we would always recommend that you look for professional advice, even if it’s not through us, before any financial issues start to cause sleepless nights. Read more…

Refer a friend


Know someone who may benefit from speaking to us?  If you refer a friend, who later becomes a paying customer, you’ll receive £100 worth of Tesco vouchers to spend. Read more…