Help & Advice

Help for existing IVA and DMP customers

This section is useful for existing customers who need help with their DMP or IVA. Here you’ll find FAQs which answer common queries.

New customers needing debt advice

This section can be useful for new and existing customers. If you need urgent debt advice either get in touch or look at our Debt Solutions pages.

Recent 'Money Saving Advice' blogs

Phone not working? You might have been scammed

Fraudsters are using the SIM swap trick to take over victims’ mobile phones and steal their bank details – find out how you can protect yourself. Continue reading..

Priority bills: What are the bills you should never miss?

Priority bills are the payments you should always make sure you pay. If you miss them, there can be serious consequences for your life and your finances. Continue reading..

Car kill switch: How car finance companies are using them to make customers pay

If you have a poor credit rating, your finance company could install a car kill switch in your vehicle. And if you don’t pay, they could disable your car. Continue reading..

General Enquiries

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Get the right advice for you


No matter how big or small your problems may seem – we would always recommend that you look for professional advice, even if it’s not through us, before any financial issues start to cause sleepless nights. Read more…

Refer a friend


Know someone who may benefit from speaking to us?  If you refer a friend, who later becomes a paying customer, you’ll receive £100 worth of Tesco vouchers to spend. Read more…