Help & Advice

Help for existing IVA and DMP customers

This section is useful for existing customers who need help with their DMP or IVA. Here you’ll find FAQs which answer common queries.

New customers needing debt advice

This section can be useful for new and existing customers. If you need urgent debt advice either get in touch or look at our Debt Solutions pages.

Recent 'Money Saving Advice' blogs

Roaming charges now scrapped in Europe: What you need to know

Roaming charges have been scrapped in Europe, meaning you might not have to pay to use the internet on holiday. But make sure you don’t get caught out. Continue reading..

Check your credit rating for free

Checking your credit file is always a good idea but you might be put off by having to pay for it. Don’t be – it’s easy to get your credit rating for free. Continue reading..

How you can make money from online surveys

Signing up to websites for online surveys means you can earn extra cash and get free products every month. But is this actually profitable? Continue reading..

General Enquiries

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Get the right advice for you


No matter how big or small your problems may seem – we would always recommend that you look for professional advice, even if it’s not through us, before any financial issues start to cause sleepless nights. Read more…

Refer a friend


Know someone who may benefit from speaking to us?  If you refer a friend, who later becomes a paying customer, you’ll receive £100 worth of Tesco vouchers to spend. Read more…