I need debt advice

It’s free to call us to get some initial no-obligation, confidential advice. Or if you’d prefer, you can request a call back.

Call us today 0800 048 1764

Email us advice@harringtonbrooks.co.uk

We’re open: Mon – Thurs 8am – 8pm and Fri 8am – 5.30pm
Advisory hours: Mon – Thurs 9am – 7.30pm and Fri 9am – 4.30pm Or complete the Get Help Now form

I'm an existing customer

If you’re an IVA customer

Call us: 0330 102 0006

Email us: ivasupport@harringtonbrooks.co.uk

We're open: Mon - Fri: 9am-5.30pm

Our IVA FAQs cover creditor contact issues, payments and more – please check them out before you get in touch.

If you need to send evidence for your IVA Financial review

Email us: FinancialReviews@harringtonbrooks.co.uk

We're open: Mon - Fri: 9am-5.30pm

IVA Welcome Booklet

Please take a look at your IVA Welcome Booklet for answers to common queries around reviews, creditor contact and more.

If you're a DMP customer

You can manage your DMP, make additional payments, request pre-paid envelopes and more at My Online Account.

Call us: 0330 102 0004

Email us: client@harringtonbrooks.co.uk

We're open: Mon – Thu, 8am – 8pm, Fri, 8am – 5.30pm
Advisory hours: Mon – Thu, 9am – 7.30pm, Fri, 9am – 4.30pm

You can also check out our DMP FAQs section for information on creditor contact issues, payments and more.

Need to send us proof of income or your ID? Find out how to do this on our ID page.

If you’re setting up a DMP Financial Review

Call us: 0330 102 0004

We're open: Mon – Thu, 8am – 8pm, Fri, 8am – 5.30pm

I’m a creditor

I’m an IVA creditor

Call us: 0330 102 0143

We're open: Mon - Fri: 8am-4.30pm

If you want to speak to us regarding IVA proof of debts and other post-appointment queries, please email us at IVAcreditorqueries@harringtonbrooks.co.uk

IVA Meeting of Creditors

Call us: 0161 975 3575

Email us: client@harringtonbrooks.co.uk

We're open: Mon – Thu, 8am – 8pm, Fri, 8am – 5.30pm

If you need to contact us about an IVA Meeting of Creditors or any other pre-appointment queries, please email us at proxies@harringtonbrooks.co.uk

I’m a DMP creditor

Call us: 0330 102 0148

Email us: creditors@harringtonbrooks.co.uk

We're open: Mon - Fri: 9am-5pm

If you need to get in touch to update your address and telephone number, want to tell us that your trading name has changed, need some more information to allocate payments or you want to switch from receiving cheques to BACS payments, just drop us an email with as much information as possible.

We’ll get back to you as soon as we can.

I have another query

I would like to make a complaint

Our goal is to give excellent service to all of our customers. We take all complaints seriously in order to improve our service and aim to resolve all problems promptly.


To ensure that we provide the kind of service you expect, we welcome your feedback. Please follow the link to find out more details about our complaints process, how you can contact us and how we will deal with your feedback. Thanks.

I’m a recruitment agent

Please don’t call the above numbers – this will impact on our customer service team and you won’t be redirected. Instead, you can contact the recruitment team on recruitment@harringtonbrooks.co.uk. Please bear in mind we don’t usually engage with agencies as we have an internal recruitment team.

I’m a supplier

Please don’t call our customer service numbers to get in touch with us if you’re a supplier – this impacts on our team and you won’t be redirected. You can email the team directly at suppliers@harringtonbrooks.co.uk

Get help now

Call us on 0800 048 1764 or alternatively, fill in your details and one of our friendly advisors will be in touch.

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