Creditor Template Letters For IVA Holders

For many large finance companies, propagation of information around their various divisions can be slow - so you may get some creditor correspondence for a few weeks.

Below are templates that you may find useful in dealing with possible communication you receive from creditors.

We deal with all this for you; so you should not get much, if any. You can forward correspondence to us; we'll deal with it, or you could reply based on the following templates.

Sending a Copy Of Your Chairman's Report To a Creditor

[Your Name]
[Your Address]

[Letter Date]

[Recipient Address]
[Address line 1]
[Address line 2]
[Address line 3]
[Post code]

Account in dispute reference: [YOUR ACCOUNT REF WITH CREDITOR]

Dear Sir/Madam,

Thank you for your letter dated [DATE], reference [letter reference], the contents of which are noted.

I have entered into an IVA which was approved on [DATE]. Harrington Brooks (One Advice Limited) dealing with this matter on my behalf. This account is included within the agreement and I hereby give you authority to speak to them regarding this matter.

My Harrington Brooks Ref: xxx
Harrington Brooks IVA support: 0871 559 2878

In the meantime please find a copy of my Chairman’s Report, which evidences the approval of my IVA and provides you with the necessary information to update your systems.

Yours faithfully

Requesting Not To Be Contacted By Phone

It is your legal entitlement that creditor's do not contact you by phone; regardless of whether you are in an IVA or not. Use this letter template to request the removal of personal details from a creditors system if verbal requests are not having the desired result. You may also include the part about being in an IVA from the above example; but that should not be necessary

[Your Name]
[Your Address]

[Letter Date]

[Recipient Address]
[Address line 1]
[Address line 2]
[Address line 3]
[Post code]

REMOVAL OF PERSONAL DETAILS:  [YOUR ACCOUNT REF WITH CREDITOR]

I write further to my earlier conversation with one of your colleagues today [DATE]. I require you to remove my telephone details from your system. I required any future correspondence to be sent in writing.

This request has been made as a result of your numerous phone calls which I consider to be harassment,

It is my understanding that you must comply, as failure to do so would be breach of the Data Protection Act 1998. Should you ignore my request then I will lodge a complaint with the Information Commissioner's Office.

I look forward to receiving a letter from you within 10 days confirming that you have complied with this request.

Yours faithfully,